Refund policy

At Lavrador coffee, we take pride in delivering freshly roasted, sustainably sourced coffee beans of the highest quality.

• No Returns on Opened Bags
  For health, safety, and quality reasons, we cannot accept returns or exchanges once a coffee bag has been opened or unsealed.

• Damaged or Incorrect Orders
  If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and photos. We will arrange a replacement or refund at no additional cost.

• Unopened Items
  Unopened, sealed coffee bags may be eligible for return or refund if reported within 24 hours of delivery. Shipping costs for returns (other than defective/damaged products) are the responsibility of the customer.

• Refund Processing
  Approved refunds will be processed to your original payment method within 7–10 business days.